At ProAct Americas we can offer the following services:
We are authorized to sell ProAct International product licenses based on a number of licensing and commercial models. With such flexibility in pricing there’s usually always a model that works.
Individual customers may drive both minor and strategic changes to the core application, handled and released in agreed timeframes in order to meet specific business needs. This is where the flexibility and value proposition of the ProAct solution far exceeds that of the traditional package or bespoke development approach
Pre-configured demo or pilot solutions may be provided to a new or existing client in order that they can show and demonstrate differentiating technology to their prospective clients in order to support the winning of new or retention of existing business.
Smooth and rapid deployment is a key to the success of the project. Proper design and project management is critical up to this point, however if the physical implementation is not performed swiftly and efficiently then the impact on the business is soon apparent. Deployment is a skill in itself and requires people with a view and understanding of both the business and the IT. Throwing purely technical resources into a deployment rarely leads to success. Where these deployments are global in nature, then an understanding of not only the business, but also regional culture and practices is paramount.
Implementing a supply chain management solution is only half the story. Without proper process definitions and documented working practices no solution can be entirely effective. Our involvement in operational planning is geared towards helping the business rationalize and re-engineer these processes with a view to maximizing the effectiveness of the solution and gaining maximum user acceptance
Design and Consultancy
One of our key strengths is our understanding and knowledge of the market and the ability to clearly align a business requirement with an IT solution. This allows us to make a wider contribution to any project and add more value to the solution. Consequently we are used earlier in the life of a project to aid in business development with the end customer and offer input on both operational and technology issues. We therefore offer a very much hands-on and accountable level of consultancy rather than the more usual hands-off style. At whatever stage of the project we are utilized, be it business development or technical, our clients can be confident that we will represent them in a professional and knowledgeable manner.
To ensure successful delivery of each solution, projects are managed to strict processes by experienced project managers. Their involvement is hands-on and spans the whole lifecycle of the project from feasibility to user acceptance. We strongly believe in the need for strict project management and planning as the only way to ensure complete success of a project.
Integration can be achieved in a number of different ways ranging from flat ASCII file integration to seamless real-time integration between data sources. Both the business requirement and the flexibility of each integrator will determine the most appropriate method. Many industry standard EDI formats exist, however even within a so-called standard, variations, sometimes significant, can be found from one instance to another. This is common in many of the well know ‘standard’ interfaces. Our experience is that much of the time we are dealing with host systems that use their own proprietary formats and methods.
ProAct Americas can offer tailored training courses targeted at end-users, supervisors and systems administrators. Courses are tailored to the specific requirements, environment and market place of the particular deployment to ensure its relevance to the client